Why Outsource Your IT?

If you're an SME, IT systems can be a complex and resource-intensive task. As technology evolves, so does the expertise required to maintain it. Outsourcing IT support provides an efficient, cost-effective solution, enabling businesses to focus on growth while leaving technical challenges to the professionals. Here are the top five benefits of outsourcing IT support for small businesses.

Cost Savings

In-house IT hires can be expensive and provide a narrow focus, especially for SMEs, when that IT team is likely to look like a team of one. Salaries, training, benefits, and equipment costs quickly add up, with SMEs ending up outsourcing anyway when they grapple with a technology outside of their team's expertise. Outsourcing IT support offers a predictable and scalable cost model, allowing businesses to access a team of experienced professionals without the financial burden of maintaining a full-time team.

Mason Infotech's IT support packages enable SMEs to only pay for the services you need, whether it’s full-time support, ad-hoc assistance, or specific project-based tasks.

Access to Expertise

As above, IT teams in SMEs are often teams of one, meaning that their expertise is limited to that one person. Outsourcing provides instant access to a team of professionals with expertise in a wide range of technologies, including cybersecurity, cloud solutions, network management, and more.

These professionals stay up to date with the latest industry developments, ensuring your business benefits from cutting-edge solutions and best practices. This level of expertise would be challenging to replicate in-house without significant investment in ongoing training, or over-staffing the team.

Security and Compliance

SMEs are facing the challenges that larger enterprises faced with security about a decade ago, making it a growing concern for all. Mason Infotech bring specialised knowledge to help protect your business against cyber threats, ensuring robust firewalls, antivirus software, and security protocols are in place.

We also help businesses with accreditations like Cyber Essentials, ISO 27001, and SOC2, alongside industry-specific regulations.

Focus on Core Business

Technology issues can distract small business owners and employees from focusing on their core responsibilities. Outsourcing IT support means your team can concentrate on delivering value to customers rather than troubleshooting IT problems.

Whether it’s resolving a network outage or implementing a new software system, your outsourced IT team takes care of it, ensuring minimal downtime and maximum productivity.

Scalability

As your business grows, so do your IT needs. Outsourcing provides the flexibility to scale your IT support services up or down depending on your requirements. Whether you’re opening a new office, onboarding new employees, or launching a new product, your IT provider can adapt to meet your changing needs.

This scalability ensures that your business stays agile, with the right level of support at every stage of growth.

If you’re considering outsourcing your IT support, Mason Infotech is here to help. Contact us today to discuss how we can provide tailored solutions to meet your business needs.