Unified Communications

With many companies already using Microsoft 365, integrating a phone system with existing tools makes sense, and Teams Phone—Microsoft’s VoIP solution—has emerged as a strong contender.

But is Teams Phone any good for SMEs? In this blog, we'll explore the benefits, challenges, and key features of Teams Phone, and whether it’s the right choice for your business.

The upcoming PSTN Switch Off marks a significant shift in how businesses, particularly contact centres, manage their communication infrastructure. As BT phases out the traditional Public Switched Telephone Network (PSTN) and ISDN lines by 2027, the move towards digital solutions like Voice over IP (VoIP) becomes inevitable. In this blog post, we'll explore how the PSTN ISDN Switch Off will impact contact centres and what steps you can take to stay ahead of the curve.

With the advent of hosted telephony solutions like Uboss, companies can now manage their phone systems with ease, flexibility, and advanced features. But how do you make the most of these capabilities, especially when it comes to understanding who’s picking up the phone? This blog will guide you through the process of utilising Uboss hosted telephony products to track and manage call handling efficiently.

We all have mobiles, why do we need a phone system? Traditional phone systems still play a crucial role in business communication. Let's explore why businesses still need a phone system, especially in light of the PSTN switch-off, and how modern solutions like VoIP are transforming the landscape.

It seems like every day there is a new way to communicate with your work colleagues, customers, and suppliers. You might be starting to question whether your traditional business phone system is still relevant. The truth is, it absolutely it. This article details the value of investing in a business phone system.

Combining the best of two industry giants, it's probably the best Unified Communications solution in the world.