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With various AI-driven products on the market, like Microsoft Copilot, Otter Transcribe, and Google Meet Transcribing, how do you decide which is the best for your business? In this post, we'll compare Copilot and specific products to help you determine which AI tool is better for your needs.

As more businesses move to the cloud, it’s essential to ensure that your investment is delivering real value. If you've been considering the cloud but aren’t sure how it will benefit your business, this article is for you. At Mason Infotech, we understand that the technical details can seem overwhelming. That’s why we want to focus on something simpler and more actionable: Key Performance Indicators (KPIs) that you can use to measure the return on investment (ROI) from the cloud.

Small businesses are increasingly becoming targets for cybercriminals. The rise in cyber threats makes it important for small businesses to adopt effective cybersecurity methodologies to protect their assets, customer data, and reputation. While large enterprises often have dedicated teams to handle cybersecurity, small businesses can still maintain strong defenses by following key cybersecurity best practices. Partnering with a Managed Service Provider can also be a game-changer, ensuring that your business remains protected against evolving threats without the need for an in-house team.

Choosing the right laptop for your business isn’t just about picking a device with a sleek design or a well-known brand. The right laptop will offer longevity alongside productivity and data security - saving you time and money compared to your current spec. This guide will walk you through how to properly spec business laptops to meet your company's needs, whether you're a small business owner or managing a fleet of devices.

Artificial intelligence (AI) is no longer a futuristic concept; it’s a powerful tool that businesses of all sizes can harness today. For small and medium-sized businesses, AI offers competitive advantages, from automating routine tasks to providing deep insights into customer behavior. However, before AI can deliver value, SMEs must first lay the groundwork. This blog will map out the essential steps an SME needs to take to make AI useful, focusing on the adoption of cloud services, securing data, and organising it for effective AI use.

The upcoming PSTN Switch Off marks a significant shift in how businesses, particularly contact centres, manage their communication infrastructure. As BT phases out the traditional Public Switched Telephone Network (PSTN) and ISDN lines by 2027, the move towards digital solutions like Voice over IP (VoIP) becomes inevitable. In this blog post, we'll explore how the PSTN ISDN Switch Off will impact contact centres and what steps you can take to stay ahead of the curve.