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As artificial intelligence continues to transform the business landscape, Microsoft's AI-driven tool, Copilot, is set to revolutionise productivity within Microsoft 365. Copilot leverages AI to automate tasks, provide insights, and streamline workflows, but before your business can fully harness its potential, it's essential to ensure your Microsoft 365 tenant is ready. In this guide, we'll outline the key steps to prepare your business for a successful integration of Copilot.

As businesses, particularly SMEs, continue to adapt to modern technology, there is one question that often arises: “Is the cloud more secure than on-premise servers?” The short answer is yes. For SMEs considering the shift to cloud computing, it’s important to understand why cloud services for SMEs offer enhanced security compared to traditional on-premise servers.

In this blog, we'll explore the reasons behind the growing trust in cloud services and why cloud computing is considered the more secure option for businesses of all sizes.

Businesses driving for agility in operations often come up against the same problem: Shadow IT. For many businesses, the term may be unfamiliar, but its risks are significant. So, what is Shadow IT, and how can your business tackle it effectively?

When you entrust your business's technology to an IT Managed Service Provider, it’s natural to wonder exactly how we spend our time. Behind the scenes, there’s a lot more going on than simply fixing the odd computer issue or resetting forgotten passwords. A good MSP is proactive, strategic, and constantly working to keep your business running smoothly and securely. Here’s a breakdown of how an IT MSP spends their time to deliver exceptional IT Support and keep your systems in peak condition.

Implementing AI isn't a one-size-fits-all solution. It requires careful planning, investment in training, and understanding how AI can be tailored to meet specific business needs. In this blog, we’ll explore what businesses need to consider before adopting AI, focusing on how AI for SMEs can be effectively implemented to drive growth. Whether you’re looking to implement AI for automation, data analytics, or improving customer service, here are the key points to consider.

The Public Switched Telephone Network (PSTN) switch-off is looming closer, and businesses across the UK are being urged to prepare. With the switch-off scheduled for 2027, the transition to fully digital systems will impact all organisations that rely on traditional telephone lines for their communications and internet connectivity. While many businesses have already moved towards VoIP (Voice over Internet Protocol) and fibre-based services, remote teams are one of the sectors that will need to consider how the "Big Switch Off UK" will affect their operations.