Choosing the Best Internet Product for Your SME

• A reliable and fast internet connection is crucial for the success of any small business. However, with various options available, determining the best business internet product can be a daunting task. This article will guide small business leaders on how to choose the most suitable internet solution, considering factors such as business broadband, leased lines, and the different offerings from business internet providers.

Before diving into the specifics of internet products, it’s essential to assess your business’s unique needs. Consider the following questions:

• How many employees will be using the internet simultaneously?
• What type of online activities will your business engage in? (e.g. video conferencing, large file transfers, cloud-based apps?)
• Do you require a constant, high-speed connection without interruptions?

Understanding your requirements will help you narrow down the options and choose the best business internet solution.

There are two primary types of internet connections for businesses, namely business broadband and leased lines. Each has its advantages and are suitable for different scenarios.

Business broadband is similar to residential broadband but comes with added features tailored for businesses. These include things like higher data caps, better customer support, and more reliable performance. Business broadband is generally more affordable and easier to set up, making it an ideal choice for smaller businesses or those with moderate internet usage.

Pros:

• Cost-Effective
• Quick and Easy Installation
• Suitable for general internet usage like browsing, email, and standard business apps.

Cons:

• Shared bandwidth can lead to slower speeds during peak times
• Potential for occasional downtime

A leased line is a dedicated internet connection between your business and internet service provider. It offers symmetrical upload and download speeds, ensuring a consistent an reliable connection. Leased lines are ideal for businesses with high internet demands, such as those requiring heavy data transfer, video conferencing, or hosting services.

Pros:

• Dedicated, consistent, high-speed connectivity
• Symmetrical upload and download speeds
• Higher reliability, and less downtime

Cons:

• Higher cost compared to business broadband
• Longer Install leadtimes

Choosing the right business internet provider is as important as selecting the right type of connection. Consider the following factors when evaluating providers:

• Reputation and Reliability - research reviews and testimonials from other businesses to gauge the reliability and reputation of providers.
• Customer Support - Ensure the provider offers robust customer support, including quick response times and knowledgeable staff.
• Service Level Agreements - Check if the provider offers SLEs that guarantee uptime and performance, which can be crucial for your business operations.
• Scalability - Choose a provider that can scale with your business as it grows, offering higher speeds and additional services as needed.

When selecting an internet product, consider not only your current needs but also your future growth. Opt for a solution that can easily scale with your business. For instance, if you anticipate significant growth or an increase in online activities, investing in a leased line might be a more prudent long-term decision despite its higher initial cost.

While it’s essential to have a reliable internet connection, it’s also crucial to stay within your budget. Compare the costs of different business internet products and providers, and weigh these against the benefits they offer. Sometimes, a higher initial investment in a more robust solution like a leased line can save money in the long run by preventing downtime and enhancing productivity.

If you're unsure which internet product is best for your business, seeking expert advice can be invaluable. An IT managed service provider like Mason Infotech can assess your specific needs, recommend the most suitable options, and even manage the installation and maintenance of your business internet connection.

Choosing the best business internet product for your small business involves assessing your current and future needs, understanding the differences between business broadband and leased lines, evaluating business internet providers, and considering your budget. By taking a strategic approach, you can ensure that your business has a reliable and efficient internet connection that supports its growth and operations.

For expert guidance and support in selecting the right internet solution for your business, contact Mason Infotech. We specialise in helping small businesses find and implement the best business internet solutions to meet their unique needs.